Service Terms

Version 1 · August 2026

1. Who

These terms cover outreach services provided by Skovgaard Systems, CVR 46488776, Taastrup Hovedgade 92, 1., 2630 Taastrup, Denmark ("we", "Magnus") to the business client named in the proposal ("you").

2. The service

We build and run email outreach on your behalf: a researched list of relevant contractors and developers, dedicated sending domains and inboxes (so nothing sends from your own addresses), campaign copy written and approved by you, reply handling, and meeting booking into your calendar.

3. Price

• GBP 750 setup, one time, invoiced at start and payable before work begins.
• GBP 1,500 per month, invoiced in advance, three month minimum term.
• GBP 200 per qualified meeting held, capped at twelve per month, invoiced monthly in arrears. No-shows by the other party cost you nothing.

Prices exclude VAT. Danish VAT does not apply to services supplied to a business customer outside the EU; UK clients may be liable to account for VAT under UK reverse charge rules.

4. Qualified meeting

A qualified meeting is a scheduled conversation with a named decision maker at a company matching the target profile we agree in writing, who knew what the meeting was about and attended. A rescheduled no-show counts once, when it is held. A meeting you cancel or do not attend counts as held for the purposes of the guarantee below.

5. Guarantee

If we have not booked eight qualified meetings within the first ninety days counted from the first campaign email sent, the fourth month's monthly fee is free. The guarantee assumes you meet your obligations in section 7.

6. Term and ending it

Three months minimum from the first campaign email sent. After that the agreement runs month to month and either side can end it with fourteen days written notice (email is fine). Fees already invoiced are not refunded.

7. What we need from you

• Answer onboarding questions and approve campaign copy within five working days of receiving it.
• Attend the meetings we book, or tell us in good time.
• Keep us updated on who we must not contact, and on holidays or capacity changes that affect the campaign.

8. Data

Your client lists, replies and campaign data are treated as confidential, never shared with third parties, and deleted when the agreement ends. The suppression list (people who asked not to be contacted) is kept, because honouring those requests is a legal obligation that survives the agreement. See our privacy policy for how prospect data is handled.

9. Sensible limits

We provide the service with reasonable skill and care. Beyond the guarantee in section 5 we do not promise any particular number of replies, meetings or revenue. Our total liability under this agreement is capped at the fees you paid in the three months before the claim arose. Neither side is liable for matters outside reasonable control.

10. Law

Danish law applies, and disputes go to the Danish courts.