These terms cover outreach services provided by Skovgaard Systems, CVR 46488776, Taastrup Hovedgade 92, 1., 2630 Taastrup, Denmark ("we", "Magnus") to the business client named in the proposal ("you").
We build and run email outreach on your behalf: a researched list of relevant contractors and developers, dedicated sending domains and inboxes (so nothing sends from your own addresses), campaign copy written and approved by you, reply handling, and meeting booking into your calendar.
Prices exclude VAT. Danish VAT does not apply to services supplied to a business customer outside the EU; UK clients may be liable to account for VAT under UK reverse charge rules.
Emails are sent in the name of a real person at your company, chosen by you, from sending domains we register for your outreach. Your own domain is never used, so its reputation is never at risk. By approving the campaign copy you authorise us to send those emails on your behalf and to reply to responses in the same name, in order to arrange meetings for you. You can withdraw that authorisation at any time in writing, and we stop sending.
Sending domains registered for your campaign are yours: at the end of the agreement we will transfer them to you on request, or shut them down.
A qualified meeting is a scheduled conversation with a named decision maker at a company matching the target profile we agree in writing, who knew what the meeting was about and attended. A rescheduled no-show counts once, when it is held. A meeting you cancel or do not attend counts as held for the purposes of the guarantee below.
If we have not booked eight qualified meetings within the first ninety days counted from the first campaign email sent, the fourth month's monthly fee is free. The guarantee assumes you meet your obligations in section 8.
The agreement starts when you accept the proposal in writing and pay the setup fee. That commits you to the three month minimum term. The three months are counted from the first campaign email sent, so setup and warm-up time is not part of it.
After the minimum term the agreement runs month to month and either side can end it with fourteen days written notice (email is fine). The setup fee is not refundable once work has begun, and fees already invoiced are not refunded.
Your client lists, replies and campaign data are treated as confidential, never shared with third parties, and deleted when the agreement ends. The suppression list (people who asked not to be contacted) is kept, because honouring those requests is a legal obligation that survives the agreement. See our privacy policy for how prospect data is handled.
We provide the service with reasonable skill and care. Beyond the guarantee in section 6 we do not promise any particular number of replies, meetings or revenue. Our total liability under this agreement is capped at the fees you paid in the three months before the claim arose. Neither side is liable for matters outside reasonable control.
Danish law applies, and disputes go to the Danish courts.